Frequently asked questions
- Frequently asked questions
- I sell products by subscription
- The Point Relais® map does not appear after payment
- No order appears in the app
- I wish to cancel an unused label
- I need to create a return label
- Customers cannot track their parcels
- I want to modify a Point Relais®.
- I have a logistician, how do I process my orders?
- Track a parcel or make an after-sales request
- Adding insurance to a package
- My orders appear in home delivery when the customer has chosen Point Relais® delivery.
- Reminder of keywords to add to your Shopify delivery titles
- Shipping rates Mondial Relay
- Error 99 (generic service error)
- Cancel my subscription to the application
- Create a Google Maps API key (extensibility)
- How to retrieve your API2 login